Last Updated: 24 April 2024
Welcome to Jam! We are dedicated to helping you explore your family relationships and connect with your roots through our mobile application. This privacy policy outlines our practices concerning the handling of your personal information and ensures our commitment to protecting your privacy.
1. Information Collection
When you use the JAM App, we may collect the following types of information:
- Personal Identification Information: This may include but is not limited to your name, email address, phone number, and any other information that can be directly associated with you.
- Ancestry and Family History Information: Information you provide about your family tree and genealogy.
- Usage Data: Information on how you use the app, such as the features you use and the links you click on.
- Device Information: Information about the device you use to access our app, including hardware model, operating system, and unique device identifiers.
The types of information we collect include:
- Name and contact details (email, phone number)
- Family history and genealogical data
- Photos and multimedia content
- Location data (if permitted by you)
- Communication and interaction records with other users
2. Use of Information
The information we collect is used for the following purposes:
- To provide and maintain our service.
- To enhance your user experience.
- To communicate with you about updates, customer service, and support.
- To conduct research and analysis to improve our app.
- To enforce our terms, conditions, and policies.
3. Sharing of Information
We do not sell or rent your personal data to third parties. However, we may share information with:
- Service Providers: Companies that provide services to us or on our behalf, such as data analysis, payment processing, and customer service.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Affiliates or partners: for outreach and improved functionality
4. Data Security
We employ a variety of security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
As a user, you have the right to:
- Access the personal information we hold about you
- Request correction of any incorrect data
- Request deletion of your data when no longer necessary
- Withdraw consent for the use of your data, where applicable
6. Cookies and Tracking Technology
Our app may use cookies and similar tracking technologies to enhance user experience and gather usage data. You can manage your preferences within the app settings.
7. Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date at the top.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at info@jamharah.com.
Jurisdiction
This privacy policy is governed by and construed in accordance with the laws of the Cayman Islands.